As buyer’s journeys become more complex, the old ways of selling aren’t cutting it anymore. To win in today’s environment, sales teams need to be equipped with the right tools, information, and content at every stage of the deal. This process is known as sales enablement.
If you’re new to the world of sales enablement, you may face some unexpected obstacles on the path to success. To help you navigate these curveballs, we’re breaking down the most common challenges organizations face when implementing sales enablement strategies and tips on how to overcome them. Let’s get started!
One of the most significant hurdles in sales enablement is the misalignment between sales and marketing teams. This misalignment can lead to inconsistent messaging, unclear goals, and missed opportunities.
To bridge this gap, businesses should foster regular communication and meetings between the two teams, developing shared goals and metrics. Additionally, leveraging integrated tools and platforms can facilitate seamless information sharing, ensuring that both teams are on the same page and working towards the same objectives.
Another critical challenge is ensuring sales teams have the ongoing training and coaching they need to be effective. This is especially true if you want your sales reps to adopt new tools, collateral, or processes as part of your sales enablement strategy. The truth is that 84% of sales training is forgotten in the first three months — so a one-and-done workshop isn’t going to work.
Implementing a structured training program with regular refreshers can keep your sales team sharp and informed. Moreover, encouraging peer learning and mentoring can foster a culture of continuous improvement and knowledge sharing within the team.
Having the right content at the right time can make or break a sale. However, sales teams often struggle to find collateral that is relevant and effectively communicates value propositions to potential customers when they need it most. In fact, according to Spotio, 84% of sales executives say content search and utilization is the top productivity improvement area for their teams.
To overcome this challenge, be sure to develop a content strategy that is closely aligned with your buyer personas and the various stages of your sales process. Then, make sure you have tools and processes that make this content easy for your sales reps to find, customize, and share with customers. Regularly reviewing and curating this content is also vital to keep it relevant and effective.
Technology is a double-edged sword in sales enablement. While the right tools can provide invaluable support to sales teams, the wrong technology stack or poor implementation can lead to frustration and inefficiency.
A thorough needs analysis is crucial before selecting any new tools. Once a tool is chosen, comprehensive training and ongoing support are essential to ensure that the sales team can make the most of it. Regular assessments of the technology stack can also help identify any gaps or areas for improvement.
Determining the effectiveness of sales enablement initiatives and their return on investment (ROI) is another common challenge. Without clear metrics and objectives, it can be difficult to justify the time and resources spent on sales enablement. Defining clear, measurable objectives and utilizing analytics and reporting tools can help track the performance of sales enablement initiatives. This data-driven approach allows businesses to make informed decisions and adjust strategies as needed to ensure success.
If you’re looking to level up your sales operations with sales enablement but don’t have the expertise or manpower in-house, partnering with an agency like WEBITMD can make all the difference.
We’ll work with you to fine-tune your tools, processes, content, reporting, and more, ensuring your sales team has everything it needs to be successful. Contact us today for a consultation or download our free Growth Stack Guide and we’ll show you some of the different tools and tactics we use to help our clients grow.