What's In and What's Out in Marketing Tech Trends

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Kirsten Forrester
By Kirsten Forrester

December 18, 2024

The world of marketing never stands still. As we step into a new year, we're seeing some fascinating shifts in what works and what doesn't. Some approaches that seemed cutting-edge just a year ago are already showing their age, while new strategies are proving their worth.

Trends on the Rise:

  1. Artificial Intelligence (AI) and Automation: AI-powered tools are transforming marketing by automating repetitive tasks, improving data analysis, and enabling more personalized customer experiences. Chatbots, predictive analytics, and AI-generated content are all seeing increased adoption.
  2. Video Marketing: Video content has become essential for engaging audiences across social media platforms. From short-form TikTok videos to longer educational videos, businesses are investing heavily in video to capture attention and convey their messages effectively.
  3. Nearbound Marketing: Nearbound marketing is a strategy that focuses on using existing trusted relationships to drive new business opportunities. Unlike outbound marketing’s broad approach or inbound marketing’s content-driven tactics, the Nearbound strategy taps into the power of your current network. 
  4. Omnichannel Experiences: Consumers expect a seamless, integrated experience across multiple touchpoints, from websites and mobile apps to physical stores and customer service. Successful businesses are integrating their marketing efforts to provide a cohesive, omnichannel customer journey.

Trends on the Decline:

  1. Broad Marketing Campaigns: While traditional advertising channels like print still have their place, they are becoming less effective as consumers increasingly consume content through digital platforms. Businesses are shifting more of their marketing budgets towards digital and online advertising.
  2. Emphasis on Vanity Metrics: Marketers are moving away from a sole focus on vanity metrics like follower counts and page views, and instead prioritizing more meaningful data points that directly impact business goals, such as conversion rates, customer lifetime value, and return on investment.
  3. Reliance on Third-Party Cookies: The deprecation of third-party cookies by major browsers and platforms is forcing marketers to find alternative ways to track and target audiences. Businesses are now exploring privacy-focused solutions like first-party data collection, contextual advertising, and cohort-based targeting.
  4. Siloed Marketing Approaches: Integrated, cross-functional marketing strategies are becoming the norm, as businesses recognize the importance of aligning their various marketing channels and teams to deliver a cohesive brand experience.

What This Means for You

To capitalize on these trends, businesses need to start with a thorough audit of their current marketing stack. Take stock of which tools are driving real results and which are just creating busy work. This is the perfect time to experiment with AI tools for content creation and customer service, but be strategic – don't adopt new technology just because it's trendy. Start small, perhaps with AI-powered email personalization (like Hubspot’s Breeze tool), and scale up based on results. The key is to maintain authentic customer connections while automating the repetitive stuff.

The real opportunity lies in combining these trends strategically. For example, you might use AI to identify your most promising customer segments, create targeted video content for those audiences, and then deliver it through a carefully coordinated omnichannel campaign. Consider partnering with micro-influencers who can create authentic video content for your brand, then use your first-party data to ensure it reaches the right audience at the right time. The businesses that will thrive are those who can weave these trends together into a coherent strategy that makes sense for their specific customers and goals.

How to Navigate These Trends

Navigating these marketing shifts doesn't have to be overwhelming. At WEBITMD, our team of experts can help you build a customized strategy that makes the most of emerging technologies while staying true to your brand's unique value proposition. We're not just about implementing new tools – we're about creating measurable, sustainable growth for your business. Let's talk about how WEBITMD can help you build a future-proof marketing strategy that delivers real results. 

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